Fleet One Permit Services
Thank You For Your Business!
Office Hours Monday-Friday 7 AM -7 PM CST.
If you have any questions or problems please call or email the permit department.
Fleets that have ordered permits even if you faxed us the order, your company is set up in the permit web site - The website requires a username and password. The first time you log in, place your FID # in the field provided. The site will automatically put a dash between the first two digits and the next seven digits. Next, place your FID # in both User Name and Password fields. (You will need to add the dash in both of these fields.) After you have logged in, you will be requested to select a username and password. Please remember our site is case sensitive.
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New customer – Click the customer login and it will take you to the next screen then create a new account and follow the easy process to set up your company. Thank you for ordering permits via our web site, if you have any problems please email or call us using the contact information provided above.
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General information:
After logging in please note the tabs across the top of the screen. The tabs enable you to add or update information about your company, power units and trailers. ID number tab, you can list state and federal ID numbers. If you belong to OOIDA place your membership number in the field provided. NASTC QPN fuel card place your fuel card number in the field provided. Please complete as many of these items as possible, it can make the ordering process move faster in the future.
You can order permits for several State/Province and different types of permits within the same order. The drop down shows the different type permits available for a State/Province.
Order Status - If during the order process you go inactive for 20 minutes the system will log you off. The information you have entered will be saved. The next time you login, any unfinished orders will be listed at the bottom of your log in screen as “incomplete”. You can resume and complete, or delete. Note: By keep this area clear you will be able to notice any orders that were not completed.
Permit order status is listed on the far right of the state requested, they are classified as: (1) Pending - order sent to permit department (2) Processing – permit department working on order (3) Complete – order completed (4) Billed to your company.
Copying previous orders - If you are making the same trip, you can copy a previous order and change any items within that order.
Ordering - When starting and ending within a State/Province please enter the complete address. If it is a building site, please list the nearest town and as much information about the location as possible. When entering or exiting a State/Province you can enter an abbreviation i.e. TN SL (State Line).
Load Information - Please provide specific information about the load. General terms, like “machinery” or “crates”, will not meet the State/Province requirements. The system has a drop down selection that asks if the load is motorized or not. If motorized, we have to provide additional information to the State/Province. Load dimensions are the dimensions of the load only. Overall dimensions are the combined information of the load and tractor/trailer dimensions. Length is measured from the front of the tractor to the rear of trailer or load. Height is measured from the ground to the highest point of the load. Weight is the total gross weight of the load and the tractor/truck and trailer (if pulling one).
When gross weight is over 80,000 pounds, State/Provinces require axle spacing and axle weights. Some States require axle spacing and axle weights even when not over the 80,000 gross weight. The website knows the states that requires this information and will request it. Axle spacing measured from the center of the steer axle to center of first drive axle and down the line from center of axle to the next axle. Weights are the amount of weight on each axle.